Can I Get a Refund on My Operator Licence? Understanding the Costs and Limitations We often get asked that question, can
Our Ask a Question service is designed to benefit a range of transport professionals, including:
If we can’t answer your question in 24 working hours*, we will provide a 100% refund to your original payment card.
*Working hours mean Monday – Friday between 9:00 – 17:00.
Questions received during non-working hours will be responded to during working hours and our money back guarantee does not apply unless we fail to answer the question within 24 working hours.
You can ask us anything related to road haulage and passenger transport. Some real-life examples of questions are:
Example 1: Following the introduction of the changes to Operator Licensing, whereby vans and vehicle/trailer combinations over 2500kg GVW up to and including 3500kg GVW undertaking journeys for hire and reward to the EU have to be licensed by the Office of The Traffic Commissioner, it is unclear as to what Drivers’ Hours rules would apply to them, can you help with this, please?
Example 2: If I were to move and live in the Philippines, do you know if my transport manager qualification would be transferrable to the Philippines? Or would I have to re-take the exam there too?
This service is not for use by students of NTP or other providers seeking quick answers instead of completing training.
We won’t answer any questions that relate to course content as it’s not designed to be used to replace training services.