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NTP Online Learning Ltd is a privately owned, award-winning UK-based training provider in the transport and logistics industry. We are innovative, demanding, customer-centric, creative, and a leader in our field.

We are looking for a dedicated, detail-oriented, creative person to help support our rapidly growing company.

You will assist across all business areas as an administrator and a PA to the director. You will cover everything from accounts and customer service to course design and social media marketing.

The ideal candidate will be tech-savvy and interested in all areas of administration. You will be confident using all Microsoft office programs, specifically word, excel, outlook, web browsers, YouTube, TikTok, Snapchat, Facebook, Instagram and Twitter.

Duties in this exciting role will change daily to meet the demands of the business; however, the role will generally include the following:

  • Answering calls, redirecting calls and taking messages
  • Customer support via email, live chat and telephone
  • Accounts administration, including raising and sending invoices, taking payments via telephone
  • CRM database management
  • Social media marketing across multiple platforms
  • Email marketing
  • Course administration and development alongside the training team.
  • PA duties

This role requires multiple skill sets along with a love of administration, customer service and marketing; however, full training will be provided, and an apprenticeship is available for eligible candidates.

This role is demanding and challenging but rewarding. In return for your hard work, we offer an excellent salary, a relaxed working environment, 28 days paid holiday per year plus all public holidays off, work-from-home days and the opportunity to forge a career with an established brand where you can grow and develop with the company as it continues to expand.

As an innovative business, we like to be different; therefore, to apply for this role, please submit a covering video along with your CV to telling us about yourself, why you want this job and why you believe you would be a good fit for NTP. You can include a link to your covering video on your CV if you prefer.