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No. Formal OCR examinations are carried out at approved centre's. A full list of approved centre's is included within the course along with clear guidance for arranging examinations.
No. All examinations are arranged directly with approved centre's throughout the UK (we will provide you with information and instructions) and therefore we do not have anything to do with their booking processes. In 2018 we will introduce this service.
Yes. There are multiple mock exams and mock case studies within the course, they cover all topics.
No. You have access to the course for 1 year and you can complete the course within that time frame as many times as you like
Yes. You can go over each module as many times as you want to.
All students have access to support via telephone, email and online.
You can study at your own pace. As an example to complete the course over a 12 week period you would need to study for 1-1.5 hours per day
This course prepares you for the OCR examinations to gain a Certificate of Professional Competence in Road Haulage Operations Level 3. If you successfully pass the examinations you will be a fully qualified Transport Manager.
No and nor can anyone else however, we have provided you with all the tools and information you need to enable you to pass them. We're confident that if you study and utilise all the tools we've provided you with, you'll gain a full understanding and increase your chances of passing.
If you fail the exams its down to lack of understanding, lack of study or lack of revision so we recommend that you work hard and be committed to your studies and utilise all the tools we have provided you with. If you do fail you can simply complete the course again, there is no limit on the number of attempts you can have at the exam and there is no limit on the number of times you can complete this course. You'll have access to this course for a year so if you do fail exams within that time frame you can re-do this course again without spending any extra money.
No. This course is open to anyone who wishes to study before undertaking the OCR examinations
Our course is web based so the essentials is just a computer / tablet with internet access. In addition we also recommend students have access to a printer or at least the opportunity to login where they access a printer and also a calculator.
Yes. Providing you have a basic understanding of computers and are capable of getting onto a webpage online then this course will be suitable for you. We've made it very user friendly and simple to use. We also offer every student support via telephone, email or online should you get stuck.
Yes! This course is suitable for any operator licence holder regardless if you are a qualified transport manager or not.
Everything you need to know and do to maintain a compliant operation
Legislation and best practices are always changing. It’s important to stay up to date with the latest information to make sure you remain compliant with the undertakings of the operator licence. You should complete a refresher on an annual basis to show continuous professional development and stay up to date.
No, although this course is in depth we always recommend you attend a training session with a qualified and experienced instructor where the traffic commissioner has stated that you must upskill. We do offer offline training courses. Please call us on 01406 424500 to discuss your requirements.
Yes! As an operator licence holder its essential you know what your legal and operational responsibilities are
The course will show you exactly what you need to do in your role in order to be compliant however; the decision to be compliant is yours as the operator. We can only tell and show you what to do, it is up to you to implement it within your business.
The course will show you exactly what you need to do in your role in order to be compliant with regards to drivers hours and the working time directive however; the decision to be compliant and follow the advice and guidance is yours. We can only tell and show you what to do, it is up to you to implement it.
No it is not however, we do offer full auditing services. Please contact us on 01406 424500 to confidentially discuss your requirements and visit our website for more information.
This course does not replace an external auditor however, it will show the traffic commissioner that you take compliance seriously and take active steps to monitor your company’s performance to ensure compliance across your organisation.
Yes! This self-audit course has been designed for operators of all sizes and on all types of operator licence. Your business is never too small to check compliance with the undertakings of your operator licence
The course will show you exactly what you need to do in order to be compliant however; the decision to be compliant is yours as the operator. We can only tell and show you what to do, it is up to you to implement it within your business.
No! This course will give you an overview of the banksman and teach you the universal signals used. It will not give you authorisation to work on a site as a banksman. We do offer banksman and shunter training courses, please call us on 01406 424500 to discuss your requirements and visit our website.
No this is a site safety awareness course when working with HGV’s
The course will show you exactly what you need to do in your role in order to be compliant using the digital tachograph however; the decision to be compliant and follow the advice and guidance is yours. We can only tell and show you what to do, it is up to you to implement it.
Click the ‘BUY NOW’ button on the course description pages and follow the on-screen instructions to create an account and complete checkout.
Where VAT is chargeable it is included within the price of the course.
Yes, where VAT has been applied you will receive a full paid VAT invoice via email to the email address you used a sign up.
Yes. On our higher value plans we offer plans where you have the option to spread the cost of training over a set period. If a course offers a payment plan it will be visible on the course description page.
No, we do not do any credit checks
Yes, there is an increase in price of the overall cost of the cost when signing up to a payment plan however, you do have the benefit of training straight away without having to pay a big lump sum and spreading the cost over a period of time.
Yes. By purchasing any type of training you are agreeing to our terms of business. Our terms of business state that all payment plans must be paid for in full regardless if you finish the course early.
Should any instalment payment fail then NTP have the right to charge a £20 administration fee. Should an instalment remain unpaid after 14 days of the agreed date of collection then the remainder of instalments will become immediately payable and a £35 administration charge will be applied to your account. Should funds remain unpaid, after 30 consecutive days from the initial failed monthly instalment, NTP Online Learning Academy have the right to instruct external agencies to collect these fees from students. In this case 10% will be added to the remaining balance outstanding to cover administration and collections fees. Your access to the course will be restricted from the date of the failed payment until the account is paid up to date.
On the course description page choose the plan you want to sign up to and click BUY NOW. Follow the on-screen instructions to create an account and complete checkout. You will have to make your first monthly payment at the time of order, subsequent payments will be taken on the same day each month until the end of your plan.
The site is safe, has a secure checkout and SSL certificate and payments are processed by stripe.
We accept all major credit and debit cards. You can also pay via PayPal.
A request should be made within 14 days of enrolment and addressed to NTP Online Learning Academy’s office in writing at which point we will refund the course fees providing you have not accessed the course. Should this 14 day period have expired we, the company, have no obligation to return any monies paid for course materials or cancel any installment packages. Any paper-based materials provided on a course must be returned in their original condition without any modifications to receive a refund on a qualification. If these are not returned then NTP reserves the right to refuse a refund even within the 14 day refund period. Should a student have accessed tutor support, had any assignments marked or accessed over 50% of the online materials provided then a refund is not available and NTP reserves the right to refuse a refund in this case even within the 14 day refund period.
Click ‘SIGN IN’ using the link at the top of the page. Enter your username and password and click enter. You will then see your student dashboard and all the courses you have purchased
All our courses come with 12 months access as standard
No. You can complete the course over any period you like within the 12 months access so you can login and logout as much as you like
You will receive an email informing you that your course has expired
No. This course is for you only. By purchasing a course you are agreeing to our terms that the course is for your sole use. Where companies are purchasing courses for their employees they agree that the courses will not be used for anyone else apart from the registered users they sign up.
Click forgot password to receive a reset password email on the sign up page. If you’re stuck please call our support team on 01406 424500 or email customerservice@ntpservices.co.uk to request a password reset
Please call our support team on 01406 424500 or email customerservice@ntpservices.co.uk for assistance.
Most courses come with a certificate of training however, there are some that do not. It’s made clear on the course description page whether a certificate is included within the course
NTP certify the training and this will be made clear on any certificates issued
They are automatically issued to you and emailed upon completion of the course.
Any courses that have formal examinations do not include examination fees unless it is clearly stated on the course description page
Yes, you can login to the course as much as you need to through your access period of 1 year. Any exams you do will not effect your course access
You need a computer, laptop or tablet such as an iPad along with an internet connection. A printer is also desirable although not essential. The documents within the course are often within Microsoft Word, Excel and PDF's.
You will have to purchase the course again.
You have full support from our team for every course. Some courses come with special student groups, this will be made clear to you within the course. All students benefit from telephone and email support as well as in course support using our discuss feature.
Via telephone Monday - Friday 9-5pm on 01406 424500. Via live chat on our website www.myoperatorlicence.co.uk . Via email to customerservice@ntpservices.co.uk or by Facebook or using the discuss feature within a course.