Smart Support.
Connect & learn from the experts
Your compliance comfort blanket in haulage & logistics.
Choose a plan
Smart Support is your go-to for anything compliance-related in the haulage and logistics world. Think of it as your clear, no-nonsense guide through all the confusing rules and regulations, but way more helpful (and straight-talking) than the RHA, FTA, Croner-I, or even transport lawyers.
You’ll get answers to tricky questions, free policy templates to keep things compliant, plus handy stuff for your drivers like free handbooks and free bite-sized training courses to help cut down on infringements. It’s basically your compliance safety net, perfect for busy people who want peace of mind and a smarter way to stay on top.
It’s for savvy business owners and transport managers who want expert advice and clear answers, without wasting hours hunting for them. It’s for those who want to stay on top of their compliance, rather than waiting until someone else makes you deal with it!
We’ve got a team of expert consultants who specialise in supporting the transport and logistics sector in different ways, so any of them can help you out. But, if you’ve got a favourite, we’ll always do our best to pair you with them!
You will retain access to the online platform, driver courses and policy templates as long as you are enrolled as a Smart Support member
You can reach out to your consultant between 9am and 5pm via phone, live chat, or email at smartsupport@ntponlinelearning.co.uk. From 5pm until 8pm, it’s best to connect through live chat or email.
Nope, you’re not locked into a long-term contract. It is a rolling monthly contract, which you can cancel anytime with just 7 days’ notice in writing.
Yes, we’re happy to guide you through how to carry out the audit. The Free audit we provide has comprehensive advice on what is needed to complete each section, but we’ll help you to understand the steps involved, giving helpful tips and support along the way. We can advise you on what to look for, how to gather the right info and how to record your findings. We’re here to make the process feel straightforward and manageable.
Yes, you’ll definitely be kept in the loop on regulation changes! You’ll get all the updates through your monthly newsletter, so you can stay ahead of any changes and keep your business fully compliant without the hassle.
What's included?
Your own employer dashboard - with twelve free compliance courses. Add up to five, fifty or unlimited employee's each month.
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Driver Handbooks & Induction Packs
A well-trained driver is a compliant driver. With ready-made driver handbooks and induction packs, you can ensure your team is fully prepared, informed, and aligned with industry best practices.
Stay Ahead of Industry Changes
We bring you the latest haulage and logistics news, compliance updates, and regulatory changes before they become a problem. No more scrambling to catch up!
On-Demand Training Library
Whether it’s understanding new compliance rules, improving driver safety, or mastering audits, our training videos are available anytime, anywhere.
Direct Access to Your Own Consultant or Trainer
No more guessing or searching for answers. As a Smart Support member, you’ll have a dedicated industry expert ready to answer your questions, offer guidance, and provide support whenever you need it.
Comprehensive Audit Template & Step-by-Step Guidance
Audits don’t have to be daunting! We provide a ready-to-use audit template, along with clear, simple guidance to help you complete it correctly and efficiently.
Over 20 Customisable Compliance Policies
Policies are essential for any haulage business but writing them from scratch takes time and expertise. We provide over 20 fully adaptable policies that you can tailor to your business, ensuring you stay compliant without the hassle.
What's included?
Your own employer dashboard - with twelve free compliance courses.
Add up to five, fifty or unlimited employee's each month.
&
Driver Handbooks & Induction Packs
A well-trained driver is a compliant driver. With ready-made driver handbooks and induction packs, you can ensure your team is fully prepared, informed, and aligned with industry best practices.
Stay Ahead of Industry Changes
We bring you the latest haulage and logistics news, compliance updates, and regulatory changes before they become a problem. No more scrambling to catch up!
On-Demand Training Library
Whether it’s understanding new compliance rules, improving driver safety, or mastering audits, our training videos are available anytime, anywhere.
Direct Access to Your Own Consultant or Trainer
No more guessing or searching for answers. As a Smart Support member, you’ll have a dedicated industry expert ready to answer your questions, offer guidance, and provide support whenever you need it.
Comprehensive Audit Template & Step-by-Step Guidance
Audits don’t have to be daunting! We provide a ready-to-use audit template, along with clear, simple guidance to help you complete it correctly and efficiently.
Over 20 Customisable Compliance Policies
Policies are essential for any haulage business but writing them from scratch takes time and expertise. We provide over 20 fully adaptable policies that you can tailor to your business, ensuring you stay compliant without the hassle.
Access on any device.
Access to your support service on your phone, tablet or PC at any time. Have your Smart Support subscription added to your dashboard, login and access everything you need, when you need it.
Have experts on call meaning you get immediate answers.
Time is often critical in logistics, we know the challenges you could face daily. Juggling operations, managing drivers, dealing with endless paperwork, and ensuring your business meets every legal requirement. With Smart Support, you don’t have to do it alone.
improvement in staff knowledge
of regulatory fines are preventable
faster problem resolution
savings on compliance-related penalties
Have experts on call meaning you get immediate answers.
Time is often critical in logistics, we know the challenges you could face daily. Juggling operations, managing drivers, dealing with endless paperwork, and ensuring your business meets every legal requirement. With Smart Support, you don’t have to do it alone.
improvement in staff knowledge
of regulatory fines are preventable
faster problem resolution
savings on compliance-related penalties
Access on any device.
Access to your support service on your phone, tablet or PC at any time. Have your Smart Support subscription added to your dashboard, login and access everything you need, when you need it.
Our short video explaining everything our service offers.
Please watch our short video that explains everything in detail for our new upcoming Smart Support service.
Our short video explaining everything our service offers.
Please watch our short video that explains everything in detail for our new upcoming Smart Support service.
Contact us
We’re open from 9am to 8pm to help with any questions.