Identity VERIFICATION

Welcome to the final step of student registration, once you complete your ID verification you will be able to access your course and start learning.

To complete the identity verification process please read the information below, then click the button below to get started. Our online system will guide you through the process on screen. Don’t worry it’s easy to use.

Before you get started here are some best practices for a successful verification

Before starting the verification process, here’s what you need:

  • A valid government-issued photo ID document. Not a photocopy or a picture of an ID document. Ensure that the ID document is not expired.
  • A device with a camera, if possible, use a mobile device. Cameras on mobile devices typically take higher-quality photos than a webcam.

 

The quality of the images captured affects success rates dramatically.

Below are a few best practices to help ensure that your verification succeeds: ·       

  • Capture a clear image.
  • Make sure that the images are not too dark or bright, and don’t have a glare.
  • Hold steady and allow your camera to focus to avoid blurry photos.
  • Do not block any part of your ID document in the image. Ideally you can lay it flat to take the photo.
  • Do not block any part of your face. Remove sunglasses, masks, or other accessories.
  • Find a location with ambient lighting. Avoid spaces with strong overhead lights that cast a shadow on your face or ID document. Avoid sitting directly in front of a bright light which can wash out your face and add a glare to your ID document.

 

Ok let’s get started verifying your identity.

Have questions before you start? Read our identity verification FAQ’s below.

As part of our terms and conditions we verify the identity of every student enrolled on a course with NTP Online Learning, we do this to ensure we have the correct legal details of the individual student to allow us to provide information to our governing and awarding bodies such as CILT, CPD and also to evidence that person enrolling on the course is the same person taking any formal examinations and receiving training from NTP Online Learning Ltd.

NTP Online Learning Ltd works with Stripe to conduct identity verification online. Stripe builds technology that’s used by millions of companies around the world such as Amazon, Google, and Zoom. Stripe helps with everything from accepting payments to managing subscriptions to verifying identities.

 

Stripe helps confirm your identity by conducting the following checks:

1. Stripe will capture images of the front and back of your government-issued photo ID and review to ensure that the document is authentic. They’ve built an automated identity verification technology that looks for patterns to help determine if an ID document is real or fake. This process is like a bank teller checking your ID document to confirm that it’s real.

2. Stripe will capture photos of your face and review to confirm that the photo ID belongs to you. They’ve built automated identity verification technology that uses distinctive physiological characteristics of your face (known as biometric identifiers) to match the photos of your face with the photo on the ID document. This process is similar to a bank teller confirming that the photo on your ID document is you based on the shape of your nose or eyes—but it’s higher-tech and a more accurate way to identify you as a unique person.

3. Stripe will collect your name, date of birth, and government ID number, and validate that it is real. They will check this information against a global set of databases to confirm that it exists.

Stripe will ask for your consent before collecting and using your information. They will only use your verification data in accordance with the permissions you grant before starting the verification process, and based on their Privacy Policy.

Learn more about how Stripe is storing and handling your data.

NTP Online Learning Ltd use Stripe Identity for identity verification. Stripe collects identity document images, facial images, ID numbers and addresses as well as advanced fraud signals and information about the devices that connect to its services. Stripe shares this information with us and also uses this information to operate and improve the services it provides, including for fraud detection. You may also choose to allow Stripe to use your data to improve Stripe’s biometric verification technology. You can learn more about Stripe Identity and read their privacy policy.

To view NTP Online Learning’s full privacy policy please click here

Unfortunately, if we cannot verify your identity you will not be able to study with NTP Online Learning, nor will you be able to take formal examinations for qualifications with any accreditation body or examination board as proof of identity is always required as standard.

Before starting the verification process, here’s what you need:

  • A valid government-issued photo ID document. Not a photocopy or a picture of an ID document. Ensure that the ID document is not expired.
  • A device with a camera, if possible, use a mobile device. Cameras on mobile devices typically take higher-quality photos than a webcam.

 

The quality of the images captured affects success rates dramatically. Below are a few best practices to help ensure that your verification succeeds:

  • Capture a clear image. Make sure that the images are not too dark or bright, and don’t have a glare. Hold steady and allow your camera to focus to avoid blurry photos.
  • Do not block any part of your ID document in the image. Ideally you can lay it flat to take the photo.
  • Do not block any part of your face. Remove sunglasses, masks, or other accessories.
  • Find a location with ambient lighting. Avoid spaces with strong overhead lights that cast a shadow on your face or ID document. Avoid sitting directly in front of a bright light which can wash out your face and add a glare to your ID document.

If you’ve been rejected its because we have been unable to verify your identity using our online stripe verification. This could be for a number of different reasons. Please do not panic. You can verify your identity using the method below.

Yes but only if your ID verification failed online.  You can contact us directly to email through your identity documents and a live video of you speaking. Please send your documents to privacy@ntponlinelearning.co.uk . Make sure to include your full details such as name, address, date of birth and telephone number. Please note that you will not be able to access your course until your identity is verified.

Both NTP Online Learning and Stripe have access to the information that you submit through the verification flow. We rely on Stripe to help store your verification data. Stripe uses access controls and security standards that are at least as stringent as those used to handle their own KYC and payments compliance data.

Learn more about how Stripe handles and stores your data.

Please contact both NTP Online Learning and Stripe via email. You can send your email to privacy@ntponlinelearning.co.uk and privacy@stripe.com