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Privacy POLICY

This privacy policy applies between you, the User of this Website, and NTP Online Learning Limited, the owner and
provider of this Website. NTP Online Learning Limited takes the privacy of your information very seriously. This privacy
policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: www.
ntponlinelearning.co.uk/terms.
Please read this privacy policy carefully.

Definitions and interpretation

In this privacy policy, the following definitions are used:

Datacollectively all information that you submit to NTP Online Learning Limited via the Website. This
definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Cookiesa small text file placed on your computer by this Website when you visit certain parts of the Website and
/or when you use certain features of the Website. Details of the cookies used by this Website are set out
in the clause below (Cookies);
Data Protection Lawsany applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;
GDPRthe UK General Data Protection Regulation;
NTP
Online, NTP Online Learning Limited, we or us
a company incorporated in England and Wales with registered number
11975207 whose registered office is at 139 High Road, Whaplode, Lincolnshire, PE12 6TX;
Learning
Limited,
UK and
EU
Cookie
Law
the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the
Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy
and Electronic Communications (EC Directive) (Amendment) Regulations 2018;

User or
you
any third party that accesses the Website and is not either (i) employed by NTP Online Learning Limited
and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing
services to NTP Online Learning Limited and accessing the Website in connection with the provision of
such services; and

Website
the website that you are currently using, www.ntponlinelearning.co.uk, and any sub-domains of this site
unless expressly excluded by their own terms and conditions.

2. In this privacy policy, unless the context requires a different interpretation:
a. the singular includes the plural and vice versa;
b. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of
this privacy policy;
c. a reference to a person includes firms, companies, government entities, trusts and partnerships;
d. “including” is understood to mean “including without limitation”;
e. reference to any statutory provision includes any modification or amendment of it;
f. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

3. This privacy policy applies only to the actions of NTP Online Learning Limited and Users with respect to this
Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any
links we may provide to social media websites.
4. For purposes of the applicable Data Protection Laws, NTP Online Learning Limited is the “data controller”. This
means that NTP Online Learning Limited determines the purposes for which, and the manner in which, your Data is
processed.

Data collected

5. We may collect the following Data, which includes personal Data, from you:
a. name;
b. date of birth;
c. gender;
d. job title;
e. profession;
f. contact Information such as email addresses and telephone numbers;
g. demographic information such as postcode, preferences and interests;
h. financial information such as credit / debit card numbers;
i. IP address (automatically collected);
j. web browser type and version (automatically collected);
k. operating system (automatically collected);
l. a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically
collected);
m. Identity Documents;
in each case, in accordance with this privacy policy.

How we collect Data

6. We collect Data in the following ways:
a. data is given to us by you;
b. data is received from other sources; and
c. data is collected automatically.
Data that is given to us by you
7. NTP Online Learning Limited will collect your Data in a number of ways, for example:
a. when you contact us through the Website, by telephone, post, e-mail or through any other means;
b. when you register with us and set up an account to receive our products/services;
c. when you complete surveys that we use for research purposes (although you are not obliged to respond to them);
d. when you enter a competition or promotion through a social media channel;
e. when you make payments to us, through this Website or otherwise;

f. when you elect to receive marketing communications from us;
g. when you use our services;
in each case, in accordance with this privacy policy.
Data that is received from third parties
8. NTP Online Learning Limited will receive Data about you from the following third parties:
a. Social Media Platforms.
Data that is received from publicly available third parties sources
9. We will receive Data about you from the following publicly available third party sources:
a. Search Engines.

Data that is collected automatically

10. To the extent that you access the Website, we will collect your Data automatically, for example:
a. we automatically collect some information about your visit to the Website. This information helps us to make
improvements to Website content and navigation, and includes your IP address, the date, times and frequency with
which you access the Website and the way you use and interact with its content.
b. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more
information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.

Our use of Data

11. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible
service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
a. internal record keeping;
b. improvement of our products / services;
c. transmission by email of marketing materials that may be of interest to you;
d. contact for market research purposes which may be done using email, telephone, fax or mail. Such information
may be used to customise or update the Website;
e. administration and the delivery of products and services;
in each case, in accordance with this privacy policy.
12. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are
not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights”
below).
13. For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in:
a. soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for
example, you contact us to ask us for more details about a particular product/service, and we are marketing similar
products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
b. for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive
and affirmative action when consenting by, for example, checking a tick box that we’ll provide.
c. if you are not satisfied with our approach to marketing, you have the right to withdraw consent at any time. To
find out how to withdraw your consent, see the section headed “Your rights” below.

14. When you register with us and set up an account to receive our services, the legal basis for this processing is the
performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
15. We may use your Data to show you NTP Online Learning Limited adverts and other content on other websites. If you
do not want us to use your data to show you NTP Online Learning Limited adverts and other content on other websites,
please turn off the relevant cookies (please refer to the section headed “Cookies” below).

Who we share Data with

16. We may share your Data with the following groups of people for the following reasons:
a. any of our group companies or affiliates – to ensure the proper administration of your website and business;
b. our employees, agents and/or professional advisors – to ensure smooth delivery of services and products and to
obtain advice from professional advisers;
c. third party service providers who provide services to us which require the processing of personal data – to help
third party service providers in receipt of any shared data to perform functions on our behalf to help ensure the
website runs smoothly;
d. third party payment providers who process payments made over the Website – to enable third party payment
providers to process user payments and refunds;
e. relevant authorities – to facilitate the detection of crime or the collection of taxes or duties;
in each case, in accordance with this privacy policy.
Keeping Data secure
17. We will use technical and organisational measures to safeguard your Data, for example:
a. access to your account is controlled by a password and a user name that is unique to you.
b. we store your Data on secure servers.
c. payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or
both) in your browser when we use this technology.
18. We are certified to PCI DSS. This family of standards helps us manage your Data and keep it secure.
19. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any
misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail
address: hello@ntponlinelearning.co.uk.
20. If you want detailed information from Get Safe Online on how to protect your information and your computers and
devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get
Safe Online is supported by HM Government and leading businesses.

Data retention

21. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the
period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
22. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

23. You have the following rights in relation to your Data:
a. Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we
modify, update or delete such information. If we provide you with access to the information we hold about you,
we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally
permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

b. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
c. Right to erase – the right to request that we delete or remove your Data from our systems.
d. Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which
we can use it.
e. Right to data portability – the right to request that we move, copy or transfer your Data.
f. Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
24. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data
(where consent is our legal basis for processing your Data), please contact us via this e-mail address:
hello@ntponlinelearning.co.uk.
25. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able
to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s
Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.
26. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes
during the period for which we hold it.
Transfers outside the United Kingdom and European Economic Area
27. Data which we collect from you may be stored and processed in and transferred to countries outside of the UK and
European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the UK
or EEA or one of our service providers is situated in a country outside the UK or EEA. We also share information with
our group companies, some of which are located outside the UK or EEA.
28. We will only transfer Data outside the UK or EEA where it is compliant with data protection legislation and the means
of transfer provides adequate safeguards in relation to your data, eg by way of data transfer agreement, incorporating
the current standard contractual clauses adopted by the European Commission.
29. To ensure that your Data receives an adequate level of protection, we have put in place appropriate safeguards and
procedures with the third parties we share your Data with. This ensures your Data is treated by those third parties in a
way that is consistent with the Data Protection Laws.
Links to other websites
30. This Website may, from time to time, provide links to other websites. We have no control over such websites and are
not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You
are advised to read the privacy policy or statement of other websites prior to using them.
Identity Verification
NTP Online Learning use Stripe for identity document verification. Stripe collects identity document images, facial images,
ID numbers and addresses as well as advanced fraud signals and information about the devices that connect to its services.
Stripe shares this information with us and also uses this information to operate and improve the services it provides,
including for fraud detection. You may also choose to allow Stripe to use your data to improve Stripe’s biometric
verification technology. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.
Changes of business ownership and control
31. NTP Online Learning Limited may, from time to time, expand or reduce our business and this may involve the sale and
/or the transfer of control of all or part of NTP Online Learning Limited. Data provided by Users will, where it is
relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly
controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it
was originally supplied to us.
32. We may also disclose Data to a prospective purchaser of our business or any part of it.

33. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies

34. This Website may place and access certain Cookies on your computer. NTP Online Learning Limited uses Cookies
to improve your experience of using the Website and to improve our range of products and services. NTP Online
Learning Limited has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and
respected at all times.
35. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
36. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your
consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling NTP Online Learning
Limited to provide a better experience and service to you. You may, if you wish, deny consent to the placing of
Cookies; however certain features of the Website may not function fully or as intended.
37. This Website may place the following Cookies:

Type of CookiePurpose
Strictly necessary cookiesThese are cookies that are required for the operation of
our website. They include, for example, cookies that
enable you to log into secure areas of our website, use a
shopping cart or make use of e-billing services.
Analytical/performance cookiesThey allow us to recognise and count the number of
visitors and to see how visitors move around our website
when they are using it. This helps us to improve the way
our website works, for example, by ensuring that users
are finding what they are looking for easily.
Functionality cookiesThese are used to recognise you when you return to our
website. This enables us to personalise our content for
you, greet you by name and remember your preferences
(for example, your choice of language or region). By
using the Website, you agree to our placement of
functionality cookie.
Targeting cookiesThese cookies record your visit to our website, the pages
you have visited and the links you have followed. We
will use this information to make our website and the
advertising displayed on it more relevant to your
interests. We may also share this information with third
parties for this purpose.

38. You can find a list of Cookies that we use in the Cookies Schedule.
39. We give you control over which Cookies we use. You can adjust your cookies preferences at any time at: www.
ntponlinelearning.co.uk.
40. You can also choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept
Cookies but this can be changed. For further details, please see the help menu in your internet browser. You can switch
off Cookies at any time, however, you may lose any information that enables you to access the Website more quickly
and efficiently.
41. You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the
Website more quickly and efficiently including, but not limited to, personalisation settings.
42. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance
provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

43. For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will
also find details on how to delete cookies from your computer.

General

44. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights
under this privacy policy where we reasonably believe your rights will not be affected.
45. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid,
illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the
validity and enforceability of the other provisions of this privacy policy will not be affected.
46. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a
waiver of that, or any other, right or remedy.
47. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising
under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
Changes to this privacy policy
48. NTP Online Learning Limited reserves the right to change this privacy policy as we may deem necessary from time to
time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to
have accepted the terms of the privacy policy on your first use of the Website following the alterations.


You may contact NTP Online Learning Limited by email at hello@ntponlinelearning.co.uk.


This privacy policy was created on 01 August 2022.