Monitoring Compliance and Ensuring Road Safety: The Operator Compliance Risk Score (OCRS)

Welcome to NTP! In this blog post, we will discuss a crucial tool for Transport Managers and operator licence holders to monitor compliance and ensure the safe operation of lorries and buses on our busy roads. As our transport industry continues to grow, it becomes increasingly important to stay informed about the Operator Compliance Risk Score (OCRS) and its implications. By understanding this system and regularly checking your score, you can take proactive measures to maintain compliance and protect your operator licence.

The Importance of the Operator Compliance Risk Score (OCRS):

The OCRS has been a part of our industry since 2005, continuously evolving to meet changing regulations and requirements. It is a powerful tool that helps evaluate HGV and PSV operators’ compliance levels. Accessible through the online Vehicle Operator Licensing Service (VOLS), it provides valuable insights into your compliance status.

Understanding the Traffic Light System:

The OCRS utilizes a traffic light system with additional colours to represent compliance levels. While we won’t delve into the intricacies here, it’s essential to grasp the basics. The red, orange, and green indicators reflect your compliance level based on data fed into the system. Regularly checking your OCRS score enables you to stay informed about your compliance standing.

How the OCRS Updates and Impacts Your Score:

The OCRS updates daily, incorporating data from annual MOTs, roadside inspections, and fleet checks. Each encounter with the Driver and Vehicle Standards Agency (DVSA) influences your score. Positive outcomes will reduce your score, indicating better compliance. However, it is not uncommon for mistakes and inaccuracies to affect your score negatively. That’s why checking your OCRS regularly is crucial to spot any issues promptly.

Appealing Inaccurate Information:

If you notice any inaccuracies in the recorded data, it is essential to appeal as soon as possible. Delaying the appeal process may make it more challenging to prove any errors. By addressing inaccuracies promptly, you can ensure your OCRS score accurately reflects your compliance efforts.

Subscribing to the Online Vehicle Operator Licence Service (VOLS):

To effectively monitor and maintain compliance, it is vital to subscribe to the online Vehicle Operator Licence Service (VOLS). This valuable resource offers access to your OCRS score and other reports, allowing you to stay up-to-date with your compliance status. Make it a habit to check your OCRS score regularly, especially after any involvement with the DVSA.

The NTP Online Refresher Course: At NTP, we understand the importance of staying informed and up to date with the latest legislation and best practices. That’s why we offer an online refresher course designed specifically for Transport Managers and operator licence holders. Our course, “Transport Manager CPC Refresher in Road Haulage Operations (HGV),” is conveniently accessible on our website. It provides you with the necessary knowledge and tools to navigate the complexities of compliance and ensure safe operations.


Monitoring compliance and maintaining safe operations are critical responsibilities for Transport Managers and operator licence holders. Understanding and regularly checking your Operator Compliance Risk Score (OCRS) is essential in this process. By subscribing to the online Vehicle Operator Licence Service (VOLS) and exploring our NTP online refresher course, you can equip yourself with the knowledge and tools needed to stay compliant and ensure the safety of your operations.

Visit our website and enroll in the “Transport Manager CPC Refresher in Road Haulage Operations (HGV)” course to enhance your understanding of compliance and best practices. Thank you for reading, and don’t forget to click like and subscribe to our channel for more valuable content, including our Master Classes, free training videos, and toolbox talks. Stay informed, stay compliant, and prioritize road safety with NTP.

To learn more about our Transport Manager CPC Refresher course, please visit:

Never miss an article

Subscribe to the talking transport blog now!

Join our mailing list to receive the latest news and updates from our team and our blog. We'll alert you whenever a new article is published.

You're in! we'll alert you when a new article is published and keep you up-to-date with our latest news and offers. 

Share This Post